Frequently Asked Quetions
Find the Answers of your Questions over there!
Once you place your order you will receive a confirmation e-mail. If you do not receive the e-mail, contact our Customer Service department at email@example.com or Whatsapp us at +92-300-1707710
Yes. Go to the orders section in my account and you will see the real-time status of your order.
In the case that you placed the order as a guest, you can track your order from our website. The link is given below:
Kanznae only sells items in perfect condition, so in the exceptional case that you receive a garment with a defect, contact our Customer Service department via E-mail or Whatsapp, sharing the images of the defective article along with your order number at:
firstname.lastname@example.org or +92-300-1707710
Yes only if the order is not dispatched yet. You can contact our customer service department to get your order canceled, if dispatched so the exchange and return policy applies.
Your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, card information and your email address. We use this information to fulfill your order and to communicate with you about your order. All your information is kept confidential and will not be disclosed to anybody unless ordered by government authorities.
You can share your queries or comments by calling or whatsapp us at +92-300-1707710 or by E-mailing us at email@example.com
No. You will have to place the order online.
To find out if an item is available on the online store simple enter the reference number into the search engine on our website.
On product pages you can find a size chart to the right of each photo. We encourage you to check out "Size chart" section.
and We have detailed size chart in footer section of our website, link below:
If you still having doubts, contact our Customer Service department at firstname.lastname@example.org
The order will be at the courier warehouse, Courier will call for the confirmation, and then it will be re-attempted. Order will be re-attempted once or twice and if not collected, order will be returned back to shipper.